I've been to this IHOP location twice and have had pleasant experiences both times.
Most recently, I visited here on a random Wednesday morning and found service was a little slow because of a large group that had arrived unexpectedly. I was initially displeased by the temperature of the food and how long it took to arrive because of this large group, so I talked to the manager to express my concern. The manager was very apologetic and agreed to pay for the meal because of it!
I'm very pleased to have received great service on my first trip and have the manager take care of me on my second trip.
I definitely will be returning soon!