A lot of these reviews say not to go in at night and can definitely confirm that to be the case. Friend figured out late at night that his battery was dead. Jumped him and got over there ten till close. We both work in a store and understand how that feels, but you gotta give it your all still... rushed out and really needed it installed as neither of us had a socket set (changed now, thanks).
Ultimately decided to jump him again and install at his place. At least two workers walked by without a word. Would have taken them five minutes, with the other stops that ended up taking us it took another couple hours (trying to make the tools we have work).
When I had a similar issue in the light of day an elderly gentleman assisted and hobbled out. Those young kids can't offer the same great service? I suggest the manager get rid of them and start over. It's tough but they are clearly losing business. We will have to think twice before coming back for other accessories and items.