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  • This company's customer service is beyond poor. I cant believe their employees are being paid to treat their customers rudely. I wonder if the General Manager is even aware of how bad his employees' customer service. As a first time buyer, I was so excited and hoping for a very pleasant transaction. But it turned out to be a nightmare. The manager (michael) even admittedly say he is rude when I told him he is rude. Funny how a person of that position can be so proud that he is rude. Just shows that they dont really care after they closed the deal. No aftersales manners! But that's not all, the in house financing employee is even worse! Roco who happened to be the person I dealt with was not helpful and angry all throughout. I dont know if his anger stemmed from the fact that I noticed my last name was misspelled in the contract. Probably because He already printed out all the papers I needed to sign. Excuse you for giving you a hard time. I guess it was a result of your stupidity that you had to do it over again. He banged his keyboard really hard, swung the monitor towards me and said angrily "IS THIS CORRECT?" The glass on top of his desk slid towards me that the shard edge almost hit me. I had to fix the glass back like he didnt care at all about what he did. I replied, why didnt you check the papers?...I sumbitted my license. And he said, I didnt check it....I dont check it! "I GOTTA PICK UP MY KID" and I said, well I gotta be somewhere by 6pm and he said "AINT GONNA HAPPEN". I asked questions about what I was signing and he was just throwing papers one after another and like he didnt hear my questions/concerns. He was just so in a hurry to leave for work. What a PRICK! I will never ever recommend this place to anyone. I hope this gets the attention of potential buyers. I am speaking based from my experience. But of course, each experiences are different. But i will highly suggest that you rather go somewhere else. Dont waste your time at this place!
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