I have two pets that require regular grooming - a persian cat and a malti-poo. A friend recommended Caspers to me about four years ago and I've been taking my pets here ever since. The staff is friendly and professional. If I make a request about the style of my dog's or cat's hair, they follow it (within reason). One time I neglected to take my cat there for too long and despite their best efforts to follow my request not to shave him, they had to because of the mattes. It happens. The prices are reasonable. The staff is very accommodating. There have been a few times when I've forgotten to schedule an appointment ahead of time and I've called the morning that I want my pets to get groomed and most of the time, they have fit me in that same day. If you're looking for a nice, locally owned grooming business that will treat you and your pets well, try Casper's.