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| - I'm quite a huge fan of the Markham location of this restaurant so being a downtowner, when I heard that they were opening a kaka just a few minutes from my condo, I was ECSTATIC. I came here during their opening week and sad to say I was quite disappointed. Their torched sushi is still amazing but quite a few things were lacking.
First of all, I was a little offput with their ordering style. They told me their IPads wouldn't be set up for another few months so to order, you literally had to tell your waitress which items you wanted off the menu - my bf and I found this a little inconvenient especially since you're practically ordering 80% if not more, of the menu. At least they could give you pen and paper?
Secondly, they missed quite a few of our items.. we had to hunt down our waitress to ask if more items were coming, or to tell them we got something we didn't order. Not sure if this was just because they were overall a little unorganized or if their staff was still undergoing training.
Thirdly, they didn't have all of their items on their menu - especially the dessert. We went on a weekday around 7pm, and more than half of their dessert menu was "unavailable." When you're paying $34.99, you expect them to have everything on the menu.
Needless to say, I won't be coming back to the downtown location for at least 3-4 months, until hopefully things are a little more organized.
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