RESOLUTION CLOSED BY ME - Tammy the manage never returned my call or email after our initial conversation where she stated she would do this and that (which was reasonable) she did not keep 100% of what she promised. She did however credit back one food item. Back story -
It was my birthday dinner, been wanting to try it forever - our daughter and son in law LOVE the one in Old Town. My husband made a reservation making sure they knew it was a special occasion. In addition my son called from Chicago and spoke with some at which time he ordered 2 raspberry martini's and a dessert and left a personal note for me; he was required to send via email his credit card. Well, unfortunately, not only was the filet mignon Med rare verses the well done that my husband ordered (waitress didn't come back to see how things were until we were over it, it was too late at that point) they never said a word about the special occasion, nor did they bring our martini's or desert our son pre-ordered! So needless to say, they blew my birthday. I think just one of those issues is one too many but shit happens right? But to have so many things NOT come together is so very significant and to blow us off like they've chosen to do us unacceptable.
Don't waste your time or money here - go to the one in Old Town or somewhere else. There are many, many awesome places - like this kind of food, like hot spots.....check out Richardson's or Rokerij
Put of respect I'm show some respect given their reputation and see how they resolve a major issue we had. If it is not resolved to our satisfaction I'll provide more details!