We have struggled with our air conditioning repairs since July. It has taken much more time than we would have liked, but ultimately OneGuard has stepped up to make things right.
As a local home builder and interior designer for the high end market, we understand that service is of utmost importance. We all make mistakes, but what sets the successful companies apart from the unsuccessful ones, is how you handle those mistakes.
Brandi, the staff and the contractors at OneGuard finally did the right thing and we appreciate that. I only wish that we did not have to suffer through the hottest summer on record in Phoenix, waste so much time and raise cane to get this done. Other services requested with OneGuard have been handled very well, and for that we are thankful. Lets hope that this has been the exception to the rule and that everything goes smoothly from here.