I was very impressed with the cleanliness and quality of care of this place. The staff was friendly, knowledgeable and was very helpful with my questions. I had been putting off getting my nose pierced for a few years because I was afraid of reliving the pain I went through with my last nose piercing done by my friend. Did I mention that the piercing was painless?? Umm, yes, it was painless! How?? I don't know,but I can tell you that they are fantastic and know what they are doing. Kevin did my piercing and made me feel very at ease throughout the whole process. He was professional, kind,very gentle....and non-stop hilarious. I would go here again in a heartbeat! I highly recommend this place!