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  • This place ruined our mood. That's hard to do if we get to eat brunch. VERY, very hard. But here we are, a failed experience at Smith for Sunday brunch. I can't even tell you what went wrong because it felt like everything and nothing. Service was okay, when we received it. Food was good, when we received it. I think it was all that damn waiting without being acknowledged. That pissed me off. Sunday brunch is always busy anywhere, so we expected the waiting at the door. But nobody acknowledged us (or the other guests standing there waiting). No guest count...nothing. Just walking by past us trying to get food and drinks to tables. After all of that waiting we were led up to the second floor to be seated. For some reason the other tables that were to be seated on the second floor, went back down. We were left up there without any staff...just standing there. The second floor bartender/server/everything guy showed us to our seat. Then we sat around waiting for water, for anything. Tables that were seated AFTER us got to place their order, their drinks and their damn food before us. We would've loved to get the attention of anyone...but they just avoided us until they had time. We would've loved to leave but by now we were HUNGRY. When we finally got our order in...we waited some more. At least this time they comped our coffee and latte because the latte didn't show up for at least 20 minutes. Trying to order was so annoying. Our server was clearly in a rush because my fiance had to stop him and ask him for the rest as he was walking away. The side sausage, brisket hash and huevos rancheros came first. Then we had to remind the server of our order of donuts. Everything was good, except the donuts weren't as advertised - wasn't sure where the lemon curd was. Again we had to wait for the bill. We had to wait for water to be refilled, other tables got a jug of water...but our table was a special table in waiting hell. Get more servers for fucks sake.
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