I don't live in the Charlotte area. I drove down from Winston-Salem and wanted some food after an IKEA trip on a Saturday around 12:45PM. I was seated quickly and the restaurant was about half full. It continued to fill up as a sat to almost totally full as I was eating.
I tried to order the coconut water but they were out. I was going to get an order of spring rolls with shrimp and pork and another one with grilled pork after reading reviews that the grilled pork was very good. The waitress said its not on the menu but she could make shrimp with grilled pork rolls for me so I got that. It was the same price as just one order of rolls. They were pretty good, I was expecting the grilled pork to be sweet but it wasn't really. They give you plenty of sauce and it's nice and thick.
For my entree, I got a regular combo pho and I told them to leave off the cilantro and no mistakes! I didn't get a picture but the basil and bean sprouts were super fresh. I'm sure it's not always the case but they looked excellent. The beef was thin sliced and the broth was really flavorful. I think this is my favorite pho place so far in North Carolina. ( I grew up in Denver where there is an abundance of great pho restaurants.) I would definitely not hesitate to stop by again. The service was also lightning fast. I got my food so quickly after I ordered.