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  • Around a 2.5/5 overall. Went back to The Cheesecake Factory just before noon and the wait was around 35 minutes - not bad! Unfortunately, service seems to have taken a 180. We waited about 15 minutes for the waitress to take our order and at the end, we waited another 15 minutes to get the bill. It just seemed super disorganized and it was clear we weren't the only table left frustrated (the one next to us waited for their drinks for a good 20+ minutes). As for the food, it was decent but I didn't enjoy it as much as the previous dish I got (Bang Bang Chicken and Shrimp). This time, I got the Steak Diane, medium rare, and it was very inconsistent - some pieces were a bit too raw while others were almost rock solid (3/5). My friend got the Chicken Bellagio and said it was just ok. The chicken was great but the pasta itself tasted hard and stale (2.5/5). The star of the show was the Korean Fried Cauliflower. Honestly, get this appetizer because it's so good! Even for picky "carnivores" they won't notice that it's a veggie, haha (5/5). For the cheesecake, we ordered ours to go near the end of the meal and waited an additional 20 minutes for them. This was a bit funny because the table next to us asked if they should order their cheesecake to go immediately (they just sat down) and the waitress was like, "You can wait to order at the end since they're coming out pretty fast today." If 20 minutes is fast, I don't know what to say. The new flavour we tried was the Carrot Cake Cheesecake, which we both agreed was lacking compared to the Red Velvet and Celebration cheesecakes. The actual carrot cake layer was small (and it felt like there were more nuts than carrot cake), and the slice was noticeably smaller than the other two (2/5). Overall, both the food and service was inconsistent with the first time being awesome, and the second time being pretty bad. I'd still recommend the restaurant since I think (in general) their cheesecakes are top notch. Just be prepared to wait. And wait. And wait some more, even after being seated or finished with your meal.
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