I've been a member of LA Fitness for about 4.5 years and have tried a number of locations across the Phoenix metro area along with a few locations on the East coast when I've traveled. I'm always surprised by the range of quality of these places. They range from piss poor to exceptional, largely based on the neighborhood, the number of patrons and how long the facility has been open.
I rate this facility right in the middle for a number of reasons. I feel that a large number of the reviews are unfairly low due to their experiences with the sales staff, however since I was sold at a different location, I'll keep this review focused on the facility itself.
They keep the locker rooms, floors and equipment pretty clean, which I consider is one of the most important features of a gym. The range of equipment is good, however it would be nice if there were some additional pieces of equipment, especially for legs. My largest complaint is how incredibly crowded the gym will get, especially from 5-7pm on weekdays. The weight area is almost unusable due to the wait in order to use the equipment. I've learned to come to the gym after 7pm, especially if it is a Monday. I give the gym a mid-level rating because it truly is a decent gym as long as you find a time to avoid the crowd.