Eric is WONDERFUL. I purchased a ring elsewhere and was having issues with it. I brought it into eric to look at and he walked me through what was going on with my ring and what was causing it, as well as my options with the ring. He fixed my ring, soldered it to my bands, resized it, and made it look incredible. I have never felt rushed going in there. He is very thorough, friendly to talk to, and honest. He even gave me tips for my husband's band. I go in occasionally for cleanings and he always does a lovely job. I will never go anywhere else....this is my jeweler for life. (PS Eric, you are NOT allowed to ever retire!! hehehe!)