| rev:text
| - Reading the below reviews now REALLY makes me wish that I had read them myself before moving in.
I started living here in mid-August. The entire process to get approved and generate a lease should have been warning enough that this place was unreliable and disappointing. We spent several months going back and forth with the office - one agent in particular was even caught deceiving us and telling us false information at least twice prior to moving in.
Finally, our move in day arrived, and they are 0% accommodating to anyone struggling to move in or out. The "moving" elevator can fit hardly any furniture in and you are only allowed parking in certain places to unload, even with a literal moving truck.
After moving in, everything seemed decent, with the exception of the forever present smell of Asian cooking in every hallway combined with cigarette smoke + the slow elevators.
That all changed when we noticed the absolutely overwhelming smell of cigarette smoke entering our apartment EVERY SINGLE DAY. We called down and complained to the office multiple times. The complaints were handled so poorly by the agents. They actually had the audacity to send a maintenance worker up with a can of air freshener.....
Oh, and by the way, "smoker friendly" was not disclosed on any tour or in any of the 20 conversations we had with leasing agents. It became so overpowering that the smell of cigarette smoke became embedded in our clothing, bedding, etc. My roommate and I each had our parents even call, and the previous property manager didn't even bother to call back. The maintenance workers were extremely rude as well with the exception of one. Not surprising though, seeing as the maintenance workers here have been on strike twice in the last 6 months.
The water quality is absolutely terrible and it's frequently shut off for a full day at a time. The utilities are not based on personal usage, but are divided among the entire building - again, something pretty important that was never disclosed to us.
All of this is irritating, however, probably the worst part of this was about two weeks ago when ants started crawling out of the wall. We are extremely clean so we knew this was no fault of our own. Per usual, the office acted bothered by the complaint; sent pest control at a totally different time than we were told, and didn't send any type of notice that the pest control employee had entered our apartment.
I have since sent in my letter to terminate my lease. Since the letter has been sent we have been contacted several times by the new property manager and she is actually helpful and kind, but too little too late. She has sent a maintenance employee here every single day to clean out and repair our HVAC. It's helped but it's definitely annoying that for months we were told nothing further could be done about this.
All this is especially irritating when you're paying a large amount of money in rent and parking here.
BOTTOM LINE: Don't live here.
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