Theme of the night: SLOOOOOOW
The night started out promising: the hostess was notably attentive and friendly. Jessica, the bartender was solid and knowledgeable. But it was downhill from there.
Our waiter introduced himself and his partner. Friendly enough guy. He took our drink order but then disappeared for 15 minutes. As the drinks were finally delivered the jokes started about ordering round 2 right then so that we'd have them by the time we drank these. Little did he know how true that would ring.
After 30 minutes we had to call the waiter back over to take our order. THIRTY minutes. Our food came 45 minutes later. Yes, we received our entrees almost 90 minutes after we sat down. This wasn't a 5 star restaurant where that might be ok, people.
To our waiter's credit, he did keep us somewhat updated, letting us know the kitchen was running slow/behind and took an entree off the bill. But he wasn't too attentive otherwise - keep us filled on drinks at least, por favor?
Notice I haven't said anything about the food. It was ok - not bad but nothing memorable. But mostly since the experience had been ruined by the time the food finally came, it wouldn't really have mattered how good the food was.
The 3am meal at Chicago Brewing Company was more memorable and enjoyable than this, if that tells you anything.