I think yelp needs to make the Message notification section of the site much more noticeable. I have logged in several unrelated reviews since I wrote this one and at no time did I notice the comments from Eli reaching out over 7 months ago trying to make this right.
In response to his inquiry and for public knowledge : Communication began in email beginning December 3rd 2012. He sent a very professional and thorough bid on Dec 6th- Lead property manager left several voice mails to clarify his bid work (mostly about who he contracts for palms) and got no reply- We then emailed on the18th asking for return phone calls- then again on Dec 26th- I wrote my original review on Jan 9th and still at that point had not heard back from AMS.
Yes this was all during the holiday season, but work doesn't stop for us so we had to move on at that point and use a different vendor.
Ironically the vendor we chose was less then appealing and we are looking for a new contractor to handle our west valley portfolio.
I would love to give AMS another chance and provide even more stars to this review.