To summarize: I'm pleased about the honesty and level of service provided by Lou and his team.
Story: I approached Lou about my problem with my car with vibrating steering during braking. I told him that it was probably warped rotors and he gave me a brief estimate of potential cost. It was fair and he was able to do it next day. After my car was hoisted up, Lou showed me some potential issues with my braking system that didn't need repairs now but certainly at a later date. He had his employees show me the issues and was able to communicate to me in layman terms what this meant for me and safety of my family. What was great about this experience is that I didn't feel any pressure from him to get the other braking repairs done all at once. In fact, he provided me a quote that detailed all the additional work required to bring my car's braking system back to working order. I eventually got all the work done and I knew exactly what I was a getting myself into. The bonus is that there is free wifi and free Keurig coffee. I definitely recommend him to anyone in Mississauga and anyone who has import cars like a Honda or Mazda.