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  • It is now time for a little update on what once used to be a five star rating establishment to a negative five star (if only that were possible). Roughly 6 months ago, European Wax Center changed owners which became one of the biggest mistakes they could of done. The new "management" (if you even want to consider it as management) is absolutely HORRIBLE. Let's start from the moment you walk in shall we? Receptionists/Service - ugh. Just the thought of them makes my blood boil. The worst receptionists in the history of receptionists. Snobby, uneducated, unfriendly little GIRLS who should go work at McDonald's. You actually get better service at a McDonald's than you do with the receptionist. You call to set up an appointment with a certain person and if they don't like that person, they try to book you with someone else. WHO DOES THAT? Oh and their "package deals" aren't really as great as they may seem which they are so persistent to make you buy. If you don't, oh well you get attitude from them! The Waxing Professionals - well, my girl Shira is the best. Right hand to God - why would I lie to you? I have never allowed any other person there come near me - if anyone did, things would of been at a LEVEL 10. It would of gotten real! WORLDSTAR HIP HOP REAL. But they knew better than that. From the looks of their interaction with their customers, they're just as unfriendly as the receptionists. No one has a relationship with their customers as Shira does. Shira instantly becomes your best friend from the first time you get waxed. So, as a best friend, she greets you with open arms and is actually happy to see you (NOT just for the $). I don't know if it's because they hate working there OR because they're just rude but either way UNFRIENDLY FEMALES. As far as the management, oh boy do I have inside stories on them! But I won't say the things I know - I, unlike their staff, have manners. I will say this: I can not believe how they could treat one of their best employees like shit. I would never recommend anyone to come here again! Thank goodness Shira has her OWN waxing place and I no longer need to have anything to do with these people again. Shira, I will follow you to the end of the world and back. You shall be the only person who will EVER come near me with wax until the day I die. European Wax Center has lost their diamond, but I am thankful that you are now succeeding on your own. Cheers to you, Shira, and to the success you will be receiving from here on out.
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