I called in wondering if I could buy rivets to help make knives for some scouts. Immediately after asking, the call disconnected. Maybe an accident. I called back. Asked my question again. Call disconnected. Maybe this isn't a coincidence. I called back, someone else answered. Told me, not particularly politely, that they didn't, and if I had a knife that was broken they could fix it.
I understand you guys sell and repair knives. I don't know what else you do. Why do you have to be jerks to me when I call? A 'no' would have been fantastic, amazing, it would have been super helpful. Is it really that much of an annoyance when someone calls and asks if you sell knife supplies?