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  • I love sandwiches, and I like potbelly. What I don't love is the staff here. I've been twice, and each time, I was not happy. First, they all scream at you when you walk in. I get it, say hi. No need to blow out my ear drums with "WELCOME TO POTBELLY!!!!!!" Second, what's up with the girl with the iPad? She takes me order literally in front of the people making the sandwiches. It makes nothing go any faster and makes no sense. Finally, the rest of the staff are so clueless, it's not even funny. My sandwich came out of the toaster and they were all "mayo mustard hot peppers?" to which I replied "No mayo" Then he grabs mayo and spreads it all around. Ugh. So I asked him to remake it and he acted like I asked for the moon. Eyes rolled, heavy sigh, exasperated look. So I told him politely that I was no longer interested in eating there. I ran across the street to DiBella's and had a wonderful lunch! So sorry, wanted to like you, but service will prevent me from coming back.
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