I think with the 3 star review Im giving the benefit of the doubt here. Iv come here a fair amount since it opened as its up the street from my place. My first time here was amazing, the service was amazing. Every single time I have come here after....the service has really been a let down. I get it...the place is always busy, the girls are pretty and they are busy selling their mouse pads and calendars n crap...but seriously, the waits for food and especially drinks can be out of control. The food is so good tho, and the beers (if you wait 10-25 mins for them) are VERY cold. I keep coming back.....so I guess Im not too bothered by it.