Food is okay. They must be smoking crack if they think $8.65 ($7.99 + tax) is an acceptable price for a grilled cheese sandwich though. And no, there was no drink or side with that. About 3 months ago I had a burger (patty only, with slices of onion and tomato and lettuce) and a side of sweet potato fries and it came to something like $13. Prices are best described as insulting.
I work in the tower next door and although it's convenient, most of us skip this place because of the prices. I was reminded of that today as my Visa was charged $8.65 for a basic grilled cheese sandwich. Next time I'll walk across the street.
Also - adding to what a previous poster said, the 5* reviews dated 11/12 are bogus, one of them looks like the cashier who rung me up today. Each poster has only written a single review and it just happens to be a glowing, if vague (delicious! open layout!), review of this place which is basically impossible to find unless you work in one of the towers at Phoenix Plaza.