Working with Tom Acosta is what made my experience so positive. On my first visit, he was extremely helpful in selecting a dishwasher and microwave. I then needed to return to get a refrigerator and stove because the people looking to rent this property only wanted stainless steel. The result required exchanging my previous purchases that were white so that all appliances were stainless steel. Tom made it work! All were installed and exchanged the next day. There was a little glitch with the refrigerator and stove. Service was sent and all is well. The very best part was Tom helping me select the best products for the best price in my budget and suppling me with the products needed to protect these investments. I am not the most trusting person (some bad experiences) but Tom has been there to answer my "many" questions and has taken care of any concerns.