Absolutely terrible customer service!!! Both over the phone and in person!! I waited on hold twice to place a to go order. The first time I was disconnected after a couple of minutes the second time I gave up and hung up as I was almost to the restaurant anyways!! Walked in the was rudely directed to the bakery. Waited there to place my order. Was given the wrong order and had to ask for it to be corrected which it was. The cheesecake is always good but I will drive further to a different location for better customer service any day!!