I have seen many many shows at this venue over the last 15 years. And always had issues with it. The staff were jerks, the room was too hot, bad sound, bathrooms were nasty. And just recently, they have made some huge changes!! They've fixed pretty much everything I had issues with. I am so glad they've put money back into their building and made it a much better experience for their patrons! If you hated it before, give it another chance. It's much better now!!