I visited this place once because I was taking a cruise and needed to start a base tan. The office manager was very nice, knowledgeable and quick to answer all of my questions. She gave me a tour of all the beds and explained important tanning facts and information on all the different beds and tanning levels. The quality of the tan was very good. I'm knocking off a star because even though the tanning office was clean, staff was knowledgeable, the highest level tanning bed that was supposed to have misting, and music capabilities did not work. So it gave me a great tan but made the 12 min very boring. Since these features didn't work and the price is higher than most tanning salons, I wouldn't pay for this bed again until these features are fixed to make it the truly luxury experience you pay for. This was the lay down platinum UVA only bed.