My experience was good. When I first step into the store it took a bit long to get a sa to help me. Then when a sa help me she was amazing she help me with all my inquire. She showed me Color and help me understands the brand more. Her service was really good. She got me addicted with buying good from the Hermes store. Well her service is impeccable which gets me wanting to come back. Well every time I go I just look for the same sa she amazing xoxo C.