My kids always get sick on the weekends or at night, and we have been to this urgent care LOTS of times. We have always had very good experiences. The facility is clean, and brightly colored. The staff in the front, as well as every healthcare professional, have been wonderful every time we've gone. When I've brought my kids in for strep (sore throats), they always give them an otter pop after the dreaded throat swab. I'd highly recommend it here. I'm sure we'll be back!