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  • I used to frequent Chipotle when I travelled to the US so I was pleased when they opened locations here. The first few months they opened I was a regular customer. I usually ordered the burrito bowl. For the price paid they can be very stingy with the items--I recall insisting I be given more rice on many occasions. Their stingy-ness got to the point that I emailed the head office to complain. I received the response that absolutely customers are entitled to ask for more rice and toppings. Rice is inexpensive--why would we skimp on that? I was told. They also sent me coupons to use for my next meal. If you feel shortchanged on the toppings definitely ask for more--they are not supposed to refuse. Also, the grilled peppers and onions are available to add to your meal free of charge. The guacamole is expensive for the amount given and should be no more than maybe .50 cents to add to your meal.
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