I admit that on my first visit here I complained to their corporate HQ because of appalling attitude of their employees. I've been back twice since and the offending employees weren't here. As a matter of fact, the shift lead here today was a breath of fresh air. Friendly and informative and gave us coupons that seriously helped their normally high prices. the food quality was middle of the road. the sides are all a total waste of time... not fresh and not flavorful (especially the mac and cheese... ick). And the other concerning factor here is the point that my hubby and I have never seen a single other person in the building all 3 times we've been here. it's always just us... at lunchtime. I hate to say this... but I don't see this location surviving.