Not a great experience. The girls are very nice, although when I had my treatments with Kim, all she wanted to do was complain about how tired she was. She actually stopped one of my treatments to show an employee a picture on her phone. There is no privacy during your treatment, as the rooms are tiny. This is very uncomfortable when a man comes in for his appointment and I'm laying there, skin exposed. Kim also brings her dogs with her, in an already cramped space. My last time there I couldn't sit down because one of the 3-4 dogs was laying on the only chair. I did 4 treatments and decided it wasn't worth anymore of my time dealing with all of this and trying to figure out if my appointment was upstairs or downstairs. Would not recommend!!