I bottomed out my car today and broke something off. Dom took me with no notice and put my car on a lift to see what I damaged. It turned out to be an aluminum exhaust bracket that broke off. He had one of his guys use mechanics wire to temporarily hold the exhaust in place while I order a part from the dealer. It was pleasant and effortless dealing with Dom and his guys. To top of a great experience, he didn't charge me a dime...even after I insisted that I give him something.