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| - My boyfriend and i discovered this hotel on priceline.com for a staycation at an unbeatable price. It exceeded our expectations in a very positive way. At check in, the young man at the front desk provided us with a quick and easy check in, along with excellent service. However, we were very disappointed in our service for both dinner in the restaurant and then with the breakfast buffet. At dinner, which was about 8PM on a saturday night, we were the only two people in the restaurant besides a bartender and a waitress. The waitress took her time to come greet us after we had seated ourselves. Once we ordered, she brought us our food, and did not come back. The entire time we were in the restaurant, she sat at the bar and talked with the bartenderr and watched TV. She did not come to check on us once. When we were finished with our meals, we tried multiple times to get the waitress's attention, but she paid no mind to us as she was too busy watching TV. She finally stood up and started walking toward us after my boyfriend had gotten up and gone to the bar to pay the bill. We had wanted more drinks and some dessert, however given the service we were provided, we ended up not tipping the waitress at all and ordering the drinks and dessert through room service, which was very prompt and effecient. We then enjoyed the pool and hot tub, which were both very clean and well maintained. At breakfast the next morning, we went downstairs to the buffet, which we both enjoyed for the price. When we went to pay, there was nobody there to take our card. After about 5 minutes of waiting, no one had come, so we had to leave to proceed to check out as we were on a time crunch. We were willing to pay, but with no one to swipe the card, we were unable. Overall, the hotel and rooms were clean, well maintained, and comfortable. The only complaint about the room itself was that the AC did not seem to get very cold, even at the lowest temperature. Despite the couple bumps we had with our stay in regards to the service, it was not enough to deter us from coming back, which we defintely will.
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