I've been a member for over 2 years and love love love my monthly massages. For the most part the therapists are great. I have 2 or 3 that I've walked out saying to myself 'Never again!' but that's pretty rare. Of course I have my favorite (Bill) but we always book last minute so I don't get him all the time.
The thing that prompted me to finally post a review after so long is the water they give you after the massage. Weird, right? The therapists bring you out a small cup of H2O after your massage and they must have recently changed it because tonight it was just terrible. Tasted dirty like Arrowhead. I thought it was just me but I offered it to my bf and he said no bc it was bad.
In the end, the therapists are awesome (just make sure you communicate what you want!) but the water is gross so bring your own bottle.