I hate going inside of the bank, when possible I always use the drive thur. This past Friday I had to go inside to take care of some issues I had going on with my bank account. I worked with Jacob D. I gotta say he really changed my mind about my anxiety with bankers. He was really helpful and really took the time to explain to me on what's going with my bank account. I felt like he went beyond what my expectations were. I left really happy and relaxed knowing everything was taken of care. So if you're headed to the location on 48th and Ray rd. ask for Jacob D.!!!!