I brought my toddler with me and he tried a few ice cream flavors before deciding on which one we wanted in our sandwich. As I ordered, i asked if he could place the ice cream in a bowl because my toddler's mouth was too tiny to take a bite of the tall sandwich. Unfortunately, he said he'd have to charge me for the individual items if he deconstructed the sandwich in any way. Normally, it wouldn't have bothered me but he watched me come in with a toddler and give him the samples. This wasn't some scheme to get an extra paper bowl or plate. He told me I'd have to deconstruct it myself or pay an extra $1.40. So, of course, I opted to do it myself, sans the proper scoop and spatula that he used. He did give me a small cup to use and i used the plastic spoon to make the sandwich edible for a tiny mouth instead of it being all over the floor, attempting to eat it on his own. The cookies were mediocre and would've garnered a 3 rating. It just went against common sense to not oblige my request when I got the exact same ingredients and just wanted to make a small adjustment. We were the only customers, so i wasn't holding up the line.