Were it possible to rate zero stars, I would have done that.
I had the absolute worst experience at a restaurant/bar of my life at Lustre.
After sitting at our table, we waited 35 minutes and never received service at all. Bussers came by and assured us someone would be over. We went to the bar to get menus and they assured us someone would be over. After 25 minutes, we saw a manager and walked up and asked him if we could have someone come take our order and how long we'd been waiting. From him, more of the same empty promises.
The staff at Lustre couldn't care less about its patrons. Save yourself time and head to one of the many nearby establishments that actually exists for its customers.
We walked out.