We bought most of our kitchen appliances at this store five months ago and based on the reviews, we thought it was a good business. We made a BIG mistake we've had numerous issues with the Samsung refrigerator and the AVG wine cooler. We have spoken several times about the poor quality of the products and they have asked to call customer service and they haven't done anything but indicating that's the way the products were made. The quality of these two products is unacceptable and at least we were expecting that we could exchange them for other brands but they keep saying no. We did follow their recommendations on the products we bought and they should stand behind what they're recommending. For sure next time we are going to go a larger store where they have the proper 21st-century customer service.