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| - This is the worst Pizza Hut location ever!! When I called to place my order, the girl said her name was Jade. She had issues taking down my address, so I spelled it out for her. Then, with an attitude, she told me to spell it slower, so I did. I ordered a double order of cheese sticks with extra cheese. I specifically requested for it to be delivered hot because the last time I ordered, it was like warm. I literally had to reheat it in the microwave.
So, the delivery guy calls and advises that there's no apartment number listed, which is strange since I literally spelled it all out for "Jade" twice. Once delivered, not only was the food Luke warm again, but there was clearly only one layer of cheese on it. I gave the guy a tip anyway because it was raining, and it wasn't his fault that she screwed it up. I noticed that the receipt had a different name, "Entered By: Cynthia". I called back and "Jade" answered again. I politely recounted all of the above, and just as rude as she was before, she said, "It sounds like you just don't like our food, so I suggest you try another restaurant!"
I was appalled! I said, excuse me? Is that how you speak to your customers?! She said yes! I said may I speak with a manager please? She said I am the General Manager. So, I advised that I would contact the owner and corporate offices. I'm in utter disbelief! I had to reheat this freaking $20 "freshly delivered" food, and you have the nerve to tell me to try a different restaurant?! How dare you! Don't waste money or time here guys!!
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