Jodi is AMAZING- not enough good things to say about her. She took her time to explain the process, gave me time to ask any questions, and discussed everything she was doing as she was doing it. She's very friendly too! I started noticing a difference around day 5, which was spot-on with what Jodi said. Currently I'm on day 7 and can definitely see a nice, natural difference, which is exactly what I was going for. There was no pressure to buy or use more than I felt comfortable with. I will definitely go back.