I bought tickets on groupon for this attraction. The customer service is extremely poor. Made a reservation and tried to confirm multiple times over several days, nobody answered the phone during business hours. They failed to confirm our appt and when we arrived the man was not at all helpful. He said he would call us back with a different appointment time. They never called. Once we finally got someone on the phone they said they could not accommodate our party and we should just get a refund. Don't waste your time with this poorly run business.