I got to enjoy my elite perk invitation! I was greeted by a young girl name Nancy very sweet very kind explained everything that took place in their establishment. I decided to do the arm pit waxing. I was greeted by Blake very sweet young lady. She could tell I was a little nervous I can't lie when it started in the beginning with the peeling I hurt just very little after that it was a cinch. Had a few little red bumps afterwards but they've gone away within minutes. She did pluck a few hairs. In order to do this process you should have arm pit hair as long as a grain of rice for future customers. I enjoyed it very much, Clean and easy. I think they found a new customer :-) thank you YELP! AND Received an awesome gift bag with little items :-)