One word... Rude! We waited at this place for a very long time time. When I asked how much longer we were going to be there the first young lady had no clue what was going on. The realtor that finally came in was so rude. She said we were turned down due to a past utility bill. Glad she turned us down because we found a better place through a better company. Not the way to gain business with the multitude of realtors in Las Vegas. I work for a company in the area and will make sure to let everyone know the quality of people that work here.