I got a really bad experience with Hertz in this location, YYC. I got a Jeep SUV. While the car was driven OK, the cruise control was kind of in-and-out. The thing bothered me a lot was that I had no way to turn off the door light which was really bothersome in night-time driving, even worse for parking due to light glare. Even worse, upon my returning the car at the airport, the staff said they found a small rock chip on left upper front windshield. There was no crack through at all. The guy asked me to complete an incident report. Now Hertz charged my credit card for $391 for glass replacement while the glass replacement parts and labor costed only $210. What a rip off. Thought Hertz is a reputable company but I will have to re-think.