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| - Just don't even bother.
Arrived at 5:30pm with a friend, and decided to sit in the patio because the weather was nice and the patio was empty. We wait for 15-20 mins and the waiter asks us if we wanted to order. We order our beer and an appetizer, and 10 mins later my friend gets hers and I get my taster. I ordered my actual beer, and then another 15 mins my beer comes and the waiter says, "on the house because we took so long." Cool, right?!
Finally 6:20 rolls around and we should have food by now, right? Wrong! We ask the waiter about it. He says, "Oh, I'll go check on it!" But I mention that he didn't ask what flavor of wings we wanted, then he says, "I'm not gonna lie, I didn't enter it in." WOW! So he lied to my face. He says sorry, but you know it's the fake sorry. Waiter of 19 years old doesn't care. Then I mention I want to talk to a manager, and he says ok.
A lady at the bar then proceeds to tell me that the manager acted completely rude to her, but also didn't really care what she or other patrons had to say about the service. We saw several customers leaving who were waiting on just drinks.
Talk about horrible customer service.
I experienced this the first time I was here but figured it was because they had just opened up (this was 2 weeks after their opening). This is now MONTHS after they opened and the service is still horrendous. They were completely dead when we arrived so there wasn't a reason for the slow or inattentive service.
If I could give them a negative review I would. I've never experienced service this bad.
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