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  • Just avoid this place. You have incompetent individuals who do not fully explain contracts and intentionally provide misinformation when you are signing up for a phone. Went into GoWireless to get a phone and met Shannon and Tea. Tea offered a free tablet with a purchase of a phone, which was a great surprise. Tea then mentioned it required a data plan, which I did not want, but Tea then told us how you could then cancel it. So I asked if I could cancel after one month of paying I receive a tablet for the 15 dollars or so for the data plan? "Yep" Well, that "Yep" means you have to pay an early termination fee up to $175, which is documented in the contract. Shannon and Tea both just neglect to mention that before you sign, then claim they "told you" before purchasing that it. No. You definitely did not. In fact you confirmed it twice that a tablet would be the cost of a data plan and "essentially free". This is just what a bad business does. Does not fully inform their customers of the plan and just lets things be found after the signing, which then you are subject to a ridiculous restocking fee! I was happy to pay such a fee to part ways with this horrible business. Do yourself a favor and go to Verizon. They also provide better plans than this place where the only option is to lease the full price of a device.
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