PRISM & CENTURY LINK SUCKS!!!!!!!
The service is horrible. It was a 3-day process to get an actual technician to our house.
On Friday, they claimed they couldn't get in. (Our community is not gated.) The following Monday, they claimed to have shown up. (There was no vehicle on any of the surveillance cameras.) I hate a liar. I hate even more a company that lies and takes one's money for services not rendered.
To go through a complaint process or to speak with a supervisor does nothing more than waste one's time. There was no resolution other than, "Do you want to be scheduled for another appointment, or not?" What professionals.
Being part of my company's relocation team, I WILL ALWAYS provide a heads up to people new to the area. STAY AWAY FROM CENTURY LINK & PRISM!!!