I'm only giving it 4 stars because it's an easy and convenient place to take the kids in the winter. We being our own dinner and eat in the food court then they can play in the play area for awhile. If it wasn't for this I would give it a 3. West towne is by far a better mall. But east towne isn't the worst I've been too. It has potential to be a better mall if they got good stores in the vacant areas.