We ordered delivery for a small meal for 2 and we were told 45 minutes to 1 hour. After one hour I called because our food had not yet arrived and they told me the reason was because "the restaurant was empty when we ordered then suddenly filled up". Although this made no sense, it should never be an excuse. We patiently waited another 30 minutes and called again and they once again blamed the delay on being too busy in the restaurant which should never be an excuse after 1 hour & 30 minutes for a small delivery. They were very unprofessional on the phone and seemed annoyed that we were asking where our food was and kept telling us it will "be there soon". I requested a refunded and to cancel my order and their response was, "we will see what we can do". Terrible experience. Do not order delivery from here.