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| - I love Subway so don't think this is a knock against Subway sandwiches, this is a knock against THIS Subway. I used to eat at Subway 3 times a week and since I moved to Southern Highlands and this is really the only Subway near me, I don't bother very often.
I have never, not once, gone into this store and gotten what I wanted. Every single time they are out of the cheese, or my favorite drink, or the bread I like, or green peppers, or whatever I want. I have asked why they always run out of things, and half the time I am sure it is because this store is run by teenagers who don't care. Twice out of the past 3 times I have had to wait for someone to go find tops for the drinks. I can't drive home without one. Is it such a surprise that you have to fill up supplies? Why should I have to stand there for 10 minutes while you search the store to see if you have any?
One night they told me there was no cheese...not because the store didn't have any, but because "the other shift didn't fill the trays with cheese and it's not our job." I suspect that is the case with all the products. I walked out that night. I had 6 people to fulfill orders for and guess what? They all wanted cheese. Who runs out of diet coke? Raspberry drink? Minute maid lemonade? And all at once? Heavens folks! All you do is sell drinks and sandwiches, make sure you have these things to sell!
Well, it's not my job to do their job. I sure hope the owner of this place sees this review. This store is the poorest run Subway I have ever seen. You cannot leave a business in the hands of "it's not my job" teenagers.
If this had happened once...ok...twice...not so great...but 6 out of 6 times in the past 6 months. I have never walked out of that store happy. Luckily, the supermarket is next door and guess what? They carry food too!
Update: 6/23/12 They are batting 1000. Once again, they were unable to make a sandwich because they didn't have the ingredients. The excuse....we were busy and it will take a while to make more. Worse, I was told the aforementioned with a whiny complaint as if to say....what do you want? Food? Why should we have food? If we are busy you should accommodate US and change your order to whatever we do happen to have on hand.
Again...no adult in sight. Just children running the store on their time not giving a whit about customers. Perhaps this store is owned by a 15 year old?
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